Posts Tagged ‘online phone card’

Understanding why phone cards have fees

January 7th, 2013

“Why do some phone cards have fees and others do not?”

When a customer contacts ZapTel looking for advice on the phone card that’s right for them, we ask a few different questions: how long do your calls last; how often per week do you use your phone card; do you prefer a card with a flat-rate or low rates with fees?  This is our way of narrowing down the choices available through ZapTel to find the card that’s best for the customer’s calling need.  Recently when helping a customer with this, I was asked why phone cards have fees.  It’s a valid question and I felt it was one that should be answered in our blog.


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