Archive for the ‘New Features’ Category

ZapTel Phone Card Store New Hours Effective Dec. 26, 2015

December 21st, 2015

Effective December 26, 2015, our Customer Service hours are changing. Our Business Hours for Live US-Based Customer Service will be Monday - Friday 8am to 5pm US Central Time.

If you experience trouble using your phone card, and require assistance, the fastest way to get help is to call the Technical Support phone number for the phone card you are using. This phone number was included in the email when you received your virtual phone card and can also be found on your ZapTel Dashboard account. Below is a quick reference to all the Technical Support numbers.


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EZlink brand mobile phone refill update

April 11th, 2008

ZapTel has discontinued sales of EZlink prepaid refill plans as of June 27th, 2008 


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Update on new Express Checkout

March 16th, 2008

We took the Express Checkout off some account Dashboards. You can still use the Express Checkout if you setup a custom Dashboard.

We got a lot of positive response, but as it turned out it was a source of confusion for a number of people. So we are working on a clearer more usable version of the feature and hope to have it back out to everyone soon.

Thank you all for your patience and your comments to our customer service staff. We want to make sure everybody can get the most out of our service, and the express checkout is something that we have had many people ask for.

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Express Checkout for everyone

March 8th, 2008

Today we’ve rolled out the Express Checkout feature to all account dashboards.

Express Checkout ExampleClicking on a phone card in your account will open a express checkout window, which makes it easy to quickly purchase a new phone card or a recharge. If the card you clicked on is rechargeable, then you will get the option to purchase a recharge for the card, otherwise you will get the option to buy a new card of the same type.


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ZapTel for mobile phones

December 28th, 2007

Today we’ve launched a new website feature for use on mobile phones. You can visit our website,, with a mobile phone.


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New ZapTel website and weblog

October 10th, 2007

Welcome to the new ZapTel website. We’ve redesigned many pages based on recommendations from customers and gave the whole thing a new look. Enjoy the site, and let us know what you think.

We also have a new, free service developed by some of the same people that bring you ZapTel.  Check out a new way give and get gifts that matter most in your family at

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