Archive for February, 2011

Getting Technical Help with Your Phone Card

February 28th, 2011

“I’m having trouble with my phone card.  How do I get help?”

If you experience trouble using your phone card purchased from ZapTel, and require assistance, the fastest way to get help is to call the Technical Support phone number for the phone card you are using. (more…)

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Checking the Latest Phone Card Rates

February 21st, 2011

“How can I stay informed on the rates for my phone card?”

All ZapTel phone card rates are subject to change without notice.  Now with that said, we make every effor to keep all the information on our website current so you’ll always know the correct rate for your phone card. (more…)

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Using Phone Card Records to Help Get Fiance Visas

February 14th, 2011

“What phone card would be best for me to use so I have call records for a fiancee visa?”

One of the things you need to obtain a K-1 Fiance Visa is “evidence of valid relationship with the petitioner.”  Many people choose to show phone records as this evidence.  If you’re looking to use phone cards to keep in touch with your fiance, you should purchase a phone card with online call detail records.

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Using Phone Cards to Call International Landlines and Mobile Phones

February 7th, 2011

“Why does it often cost more per minute to call an international mobile phone than a landline?”

Often, we’ll receive a call from a customer wondering why their calls to a mobile phone outside the USA costs more than calling to a landline.  Whether you use a phone card or other phone service, phone calls to international mobile phones will often be charged more per minute than if you were to call a fixed landline.

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