Using Phone Cards from Mobile or Cellular Phones

March 15th, 2009

“Can I use my phone card from my mobile phone?”

My initial answer to this question is yes because you can use your phone card from your mobile or cellular phone.  However, there are a few things you should know or  do before your first call.

Let’s say you’re in the USA and you’re looking to use your phone card to make international phone calls.  Here are the quick directions to place your call:

  1. Dial the access number for your phone card.
  2. At the prompt, enter your PIN.
  3. At the next prompt, enter the phone number (for calling outside the USA, dial 011 + Country Code + City Code + Number).
  4. Wait for your call to be connected.  If your call does not connect, disconnect the call and start over with step #1.

Sounds pretty easy, right?  The problem is that so many of us are very used to our mobile phones and may go on auto pilot when using them.  A little more consideration needs to be taken when using a phone card from your mobile phone.  Here are some things to do and NOT do when using your phone card from your mobile phone:

  1. Do not look up a phone number in your phone book on your mobile phone and dial  the destination number from there.  This may disconnect your phone card which may result in a very large phone bill at the end of the month.
  2. Do not press send or end while using your phone card.  Pressing either of these  buttons when you’re on a phone call with your calling card will disconnect the call.  On  some phones, pressing Send again will redial the last numbers dialed. You do not want to press redial when using your phone card.   Some phone cards have directions with them on how to place another call when you’re card is being accessed.  Make sure you follow these directions so your calls will be placed through your phone card  and not your mobile provider. Press the End button only when your call has been completed.
  3. If you’re planning only to make international phone calls with your phone card and mobile phone, contact your mobile provider and have them disconnect international dialing on your plan.  This way, you won’t be able to accidentally dial an international number from your mobile phone, preventing the possibility of getting an outrageous bill at the end of the month.
  4. If you’re going to be traveling, you shouldn’t use your USA mobile phone with a phone card without contacting your mobile provider first.  Now this doesn’t mean that if you try it that it won’t work.  It will  most likely work,  and you’ll most likely have to pay the bill when you return home.  Cell phones need to be set up with global calling when you take them outside the USA to use.  Just having a  phone card and planning to use that from your mobile phone is not enough.  Your USA cell phone is most likely set up to be utilized in the USA from the cell towers in your area, not around the world.  When traveling, we recommend that you use your phone card from hotels, pay phones, residential lines, or cell phones that are set up with global calling.

If  you have a question about using your phone card from a mobile phone, send us an e-mail at support@zaptel.com.  One of our representatives can help you understand the available phoning solutions for your calling needs.  Be sure to tell us where you plan on calling from and to, along with the type of phone you’re planning on using.

Phone Card Coupon for Week of March 16, 2009

Through March 22nd, take 5% off your purchase of a new PIN or recharge of a True North phone card from ZapTel.  Use the following code to receive the discount:

TRUE5

Enter the coupon code on the Review Your Order page, and be sure to click the “Add Coupon Code” button on the page to apply the discount.  Offer expires at Midnight Central Time on March 22, 2009.

This entry was posted on Sunday, March 15th, 2009 at 11:00 pm and is filed under Phone Card Tips. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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