Archive for March, 2009

Asking for help with your phone card order

March 29th, 2009

“I’m having trouble with my ZapTel shopping cart. How can I get help with this?”

While you shop, your shopping cart is located at the top right hand corner of the web page in a grey box.  Here’s an example:

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Take your phone card to go with Print-n-Go

March 22nd, 2009

What’s the best way for me to print my ZapTel phone card?

There are a couple different ways you can print out your ZapTel phone card. You can print the confirmation e-mail that has your PIN information. You can also print out your Account Dashboard from your browser which will give you all the calling card PINs your screen displays. But my best recommendation for printing your phone card is to use the Print-n-Go function from your Account Dashboard.
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Using Phone Cards from Mobile or Cellular Phones

March 15th, 2009

“Can I use my phone card from my mobile phone?”

My initial answer to this question is yes because you can use your phone card from your mobile or cellular phone.  However, there are a few things you should know or  do before your first call.

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Update - Low Phone Card Rates to India

March 13th, 2009

ZapTel has new phone card rates posted for making calls from the USA to India as of March 10, 2009.
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Low Phone Card Rates to Iraq

March 13th, 2009

ZapTel has new phone card rates  posted for making calls  from the USA to Iraq as of March 10, 2009.
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PHONE CARD DOCTOR: How to call phone numbers outside the USA

March 8th, 2009

“I’m trying to call a phone number outside the USA and it’s not connecting. How can I make sure that I’m dialing the number correctly?”

I’ve talked to a number of customers who have been given a number to dial outside the USA, but when they dial it, it doesn’t connect. In most cases, the problem is a simple dialing error. (more…)

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