Archive for March, 2008
March 31st, 2008
Can I use my ZapTel phone card to place calls from my computer?
ZapTel carries 7 phone cards that can be used to place calls from your computer:
March 24th, 2008
Does ZapTel sell phone cards that can be used from AT&T tents on U.S. military bases?
We’re excited to announce that ZapTel now carries AT&T Prepaid Phone Cards that not only offer a great value and quality or calling, but also work from the AT&T tents set up on U.S. military bases, even in Iraq.
March 17th, 2008
"I have a student who will be studying abroad. What would be the best card for me to purchase?"
While ZapTel offers a number of different phone cards to fit any calling need, there is one in particular that has been created just for study abroad students. It is called the Study Abroad Student’s Choice.
March 16th, 2008
We took the Express Checkout off some account Dashboards. You can still use the Express Checkout if you setup a custom Dashboard.
We got a lot of positive response, but as it turned out it was a source of confusion for a number of people. So we are working on a clearer more usable version of the feature and hope to have it back out to everyone soon.
Thank you all for your patience and your comments to our customer service staff. We want to make sure everybody can get the most out of our service, and the express checkout is something that we have had many people ask for.
March 10th, 2008
"Why do some phone cards have extra fees?"
No one likes to be charged extra fees when they buy a product, especially a phone card. However, many phone cards that have extra fees also have very low rates, and depending on your calling need, may give you more overall minutes than a flat-rate phone card. And there’s actually a logical reason why some cards have these fees and others do not.
March 8th, 2008
Today we’ve rolled out the Express Checkout feature to all account dashboards.
Clicking on a phone card in your account will open a express checkout window, which makes it easy to quickly purchase a new phone card or a recharge. If the card you clicked on is rechargeable, then you will get the option to purchase a recharge for the card, otherwise you will get the option to buy a new card of the same type.
March 3rd, 2008
"What phone cards have call detail records available so I can keep track of my calls?"
ZapTel offers many phone cards with real time call detail records online. You can access these records through your ZapTel account. Simply log into your account with your e-mail address and password, and click on the link that says Call Detail in the blue box next to your PIN.